Gallery issue

[kickishore]

The pictures I took from camera or taken screenshots are not able to see in Gallery.

Shows like it's unsupported and only option it shows is to delete. 

But if we backup those pics to Google photos then I can see.. 

Not able to solve this.

Kindly help if anyone facing the same issue

#Gallery Issue #Issue

[Ehsank · Accepted solution]

Long press on galary icon>app info>storage >clear cache, back to settings click on force stop >restart your device and check.

[kickishore]

well, thank Ehsank.
right now the old pictures are remaining same but newly clicked picture and screenshot picture are okay for now..

[Ehsank]

ohk its good, and for old just restore from Google photos once
and by any means my given settings/answered are useful then you can accept as solution by CLICKING on 3DOT at my comment 😊👍

[kickishore]

and another issue I am facing is not able to share screenshot captured pictures directly when taken screenshot.
I need to go to gallery again to share..

[A-]

Try these steps :

A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.

[kickishore]

Thank you and done all the steps but screenshot capture is not supporting, still the same..
shows Android system is stopping
and I get close app option

[A-]

You said Android System ,right.
It means that your phone has got some malware or something.
Because before my device's software broke..it was also showing the same error that apps are not responding. Now now that device is dead.

Did you install any third party application from unknown sources ?

[kickishore]

not any unknown source as per my knowledge, is there any way to check if there's any app?

[A-]

Bro I mean that did you install any app from unknown sources like browser ,chrome , any unknown link.