GalaxyM51 adaptive Brightness unstable

[Jithil]

Nope, they are not.

[Abpal]

With update, it will get fixed, because same problem was present in m30s, but it was later fixed.

[Jithil]

So, this is a common problem 🤔. just emailed samsung india ceo 🤞🏻

[Abpal]

Ya, it's common in every m series just after launch, so wait. By the way, what's the current ui version ?

[Jithil]

2.1

[Jithil]

also, in the last system update, this issue is mentioned as fixed
or rather improved

[Abpal]

Clear cache and data of device health services app. And, let me know the results. Also, check for updates for that particular app.

[Jithil]

done. now let's see if this recurs

[Abpal]

Is your problem solved ?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Brightness " issue kindly follow the given below steps:

1. Perform reset settings:-Settings >General management >Reset >Reset settings.

2. Reset the device:-Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>>Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support