Jithil
Active Level 3
Nope, they are not.
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Abpal
Active Level 7
With update, it will get fixed, because same problem was present in m30s, but it was later fixed.
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Jithil
Active Level 3
So, this is a common problem 🤔. just emailed samsung india ceo 🤞🏻
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Abpal
Active Level 7
Ya, it's common in every m series just after launch, so wait. By the way, what's the current ui version ?
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Jithil
Active Level 3
2.1
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Jithil
Active Level 3
also, in the last system update, this issue is mentioned as fixed
or rather improved

20201103_135952_3579.jpg

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Abpal
Active Level 7
Clear cache and data of device health services app. And, let me know the results. Also, check for updates for that particular app.
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Jithil
Active Level 3
done. now let's see if this recurs
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Abpal
Active Level 7
Is your problem solved ?
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cs-member13
Active Level 10

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Brightness " issue kindly follow the given below steps:

1. Perform reset settings:-Settings >General management >Reset >Reset settings.

2. Reset the device:-Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>>Tap on Settings>Tap on General Management>Tap on Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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