Original topic:

Galaxy m31 camera performance

(Topic created on: 05-17-2021 08:12 AM)
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Techie218
Active Level 2
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Galaxy M
The camera performance of my galaxy m31 is performing worst. It has 64 mega pixel with samsung sensor, but it is perfoming like a 8 mega pixel camera. This is reaaly bad samsung. Expected a better image quality and performance.  Pls give some update. 
 i got many options to buy but I bought this device just for the reason that it was a samsung device. Now i want the same trust and feedback through samsung. Give updates to my phone for camera 
6 Comments
aakash__r_k
Active Level 8
Galaxy M
M series phones will get quarterly updates only so wait for some time
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SubhankarRout
Active Level 9
Galaxy M
What really is the problem with the camera ? Can you please tell in details ?
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Techie218
Active Level 2
Galaxy M
Quality, of picture
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AjaiX2015
Active Level 7
Galaxy M
Have you enabled 3:4 (64MP) option?
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Techie218
Active Level 2
Galaxy M
Yess
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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