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05-15-2022 01:34 PM (Last edited 05-16-2022 10:34 AM ) in
Galaxy M- Mark as New
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05-15-2022 01:46 PM in
Galaxy M- Mark as New
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05-15-2022 01:53 PM in
Galaxy M- Mark as New
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05-15-2022 01:55 PM (Last edited 05-15-2022 01:55 PM ) in
Galaxy M- Mark as New
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05-15-2022 11:03 PM in
Galaxy M- Mark as New
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05-24-2022 02:13 PM in
Galaxy MTeam Samsung, pls fix Battery & Heating issues for M53
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05-24-2022 05:38 PM (Last edited 06-15-2022 12:47 PM ) in
Galaxy MI am Facing scrolling and touch issue. scrolling in Instagram, twitter etc. feel lagging and sometimes need to touch multiple times in opyion or back button or video player volume increase or decrease,forward seeking bar doesn't work smoothly.
For me need some optimization in touch and display calibration also required. some improvement need in sensors like while talking over phone screen doesn't get off, i have to adjust phone every time.
also need some volume boot as after using Samsung type c to 3.5 mm convertor volume is getting low as compared to Samsung a50 (My Previous Phone).
my fingerprint sensor is working fine.
i hope they will fix in next update.
Few days after updating facing new issue ,that is charging related.
several times phone switch to fast charging from super fast charging with 25w .
even today not getting charge over 10% and showing fast charging.
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06-01-2022 02:11 PM in
Galaxy MDear Samsung Customer,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:
• The fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
• The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.
• Ensure that the fingerprint recognition area and your fingers are clean and dry.
• The device may not recognize fingerprints that are affected by wrinkles or scars.
• The device may not recognize fingerprints from small or thin fingers.
• If you bend your finger or use a fingertip, the device may not recognize your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.
• To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
• In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.
Note: You should make sure to use the highest central parts of fingerprint or the most curved part of fingerprint when you register or scan fingerprint
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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06-15-2022 12:48 PM in
Galaxy MFew days after updating facing new issue ,that is charging related.
several times phone switch to fast charging from super fast charging with 25w .
even today not getting charge over 10% and showing fast charging.
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07-04-2022 05:05 PM in
Galaxy MAlso need to introduce builtin app lock instead of secure folder.