Galaxy M52 GreenLine issue solved Samsung service centre

[DineshS12]

I got green line after updating software security patch level August 2023 and my mobile warranty got expired also. I have filed a complaint in consumer helpline and they took my case and solved my problem by ONE TIME FREE REPAIR . They checked my mobile fully and they gave this solution. My mobile doesn't have any dent and any other issues. This greenline was my first issue in my till I bought my mobile. If you have this problem you can raise a complaint in consumer helpline and in the service centre also. Follow this and it may help you. They took the display cost rupees 6600 and I have paid them only the labour's charges rupees 413.

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[Prk_R]

@DineshS12 bro can you please guide me the step by step process for consumer helpline grievance submission, asking because I don't want to make any mistakes 🙏🏼

[DineshS12]

Yes

[Prk_R]

Thank you, please comment the steps whenever possible.

[Prk_R]

Bro i installed the app, what next ?

[Prk_R]

@DineshS12 pls provide the steps to fill the grievance form.

[Ratangupta543]

My m52 phone got green line. Now but I can do

[Samkir]

I got green line issue now for my S21FE and Samsung is denying the replacement. They are asking to pay 11k now.
Please help on resolution

[shreyas_17]

Did you get a resolution yet?
Was the screen replaced?

[NithinThelkarV]

Hello samsung team even im also facing same problem kindly let me know what shall i do to replace my screen without spending money

[Nijju786]

Did you face the green line issue again after replacing the display?