tejasshah15
Beginner Level 2
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Galaxy M
I am a user of the Galaxy M51 and recently I have noticed that I am unable to use the Ulta wide camera lens for clicking photos but the same lens works well for videos. Is it supposed to be like this or is everyone using the same phone facing this issue?
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KabileshSelvaraj
Active Level 3
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Galaxy M
reset the camera app then it will be fine.
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tejasshah15
Beginner Level 2
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Galaxy M
do you mean force stop the app? or is there any other way?
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KabileshSelvaraj
Active Level 3
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Galaxy M
clear data and force stop
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Š
Expert Level 3
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Galaxy M
Wide angle is not accessible from 4:3H mode.
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Sidhabhi
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Galaxy M
Change camera ratio and try again
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tejasshah15
Beginner Level 2
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Galaxy M
okay thank you everyone for your feedback it's solved. I just reset my camera settings and everything was just like before.
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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