Original topic:

Galaxy M51 Update issues...

(Topic created on: 10-15-2022 02:45 AM)
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itz_sak_11
Active Level 5
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Galaxy M
I have seen that many of the Galaxy M51 users are facing display related problems like flickering, fading, etc. 
I think this problem is mostly faced by the users who haven't factory reseted there Galaxy M51. 
As i had factory rested my Galaxy M51 when i received One Ui 4.1 + Android 12, so this issue is not encountered by me till now. 

If you are facing any problem in your smartphone, then try factory reseting your device. It should solve your problem.

A quick update - M51 is now in the biannual update list and i guess only last 2 are left for this device and after then the software support for this device will be over and will not be recieving any updates there after. 
4 Comments
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Bunty9712
Active Level 1
Galaxy M
After latest update some of my app are not working special whatsapp and one drive please check for the exact bug issue
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manish212
Beginner Level 2
Galaxy M
My m51 is in android 12 ,but till December I not get updates, why,I request samsung to give update android 13 and 14 ,because this is matter in security, so please samsung give updates, thanks
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Kalalsrini
Beginner Level 2
Galaxy M
Why there is no software updated for M51. Still using Android 12, UI4.1. All other models updated ro higher versions. Still there is chance ro recieve or not..
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