Original topic:

Galaxy M51 Choppy Video Quality

(Topic created on: 02-06-2021 08:08 AM)
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nathanjdias
Active Level 6
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Galaxy M
I have noticed an increasingly choppy video on my Galaxy M51. Using the stock camera app at 1080p and video stabilization on, there are several dropped frames which produce unusable videos. I hope Samsung address this in the next update. 
2 Comments
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ChaosClown
Active Level 3
Galaxy M

I agree. I had been facing this issue a lot. 1st of the video is just 30fps and not 60fps and then the video stutter just pisses me off. I also use the Samsung m51.

I will have to test whether turning video stabilization off, helps in any way.

 

Does cleaning data help as mentioned by Samsung @nathanjdias?

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