Original topic:

Galaxy M51 Battery Drain Issue

(Topic created on: 04-06-2021 07:05 AM)
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maddy_sf
Beginner Level 4
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Galaxy M

Battery backup while using OneUI2.5Battery backup while using OneUI2.5Battery backup while using OneUI3.1Battery backup while using OneUI3.1Battery Drain issue faced after updating to OneUI3.1 .

Even after the huge 6-7% battery drain overnight, M51 running on A10 and OneUI2.5 used to have a standby of 40+hrs and SOT of 11+hrs. on medium usage.

After the OneUI3.1 update, Max SOT achieved is around 8hrs., with a max standby of 35hrs.

Kindly fix this. What is the point of buying a 7000mAh battery phone if it dies with just 8hrs of SOT?

2 Comments
Galaxy M

look at google photos consuming big chunk of battery, possibly backing up numerous items

Samsung_Support1
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support