Original topic:

Galaxy M42 Wi-Fi calling with jio issues

(Topic created on: 07-05-2021 04:31 PM)
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kushh07
Active Level 4
Options
Galaxy M
I have purchased M42  just 4-5 days earlier. From first day ,it is getting issue with jio Sim over Wi-Fi calling feature. It automatically getting off after few minutes and after network reset , it works fine till network is connected.  If network  reconnected again ,the wifi calling will not be available with jio Sim till you have not reset network settings again. Without resetting  Wi-Fi calling feature  doesn't work properly while in other phone it works fine.  Please resolve this issue  asap. 
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3 Comments
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Anonymous
Not applicable
Galaxy M
Not wi-fiScreenshot_20210813-183058_Gallery.jpg
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Anonymous
Not applicable
Galaxy M
Not wi-fi
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