Galaxy M31s slow motion video LAG problem

[Naikat]

I started recording slow motion video and when I play the video, I see  lot of stuttering and frame drops

[RufusM31s]

Yup. It's just there for sake😔 imo

[RufusM31s]

Hope samsung fixes it soon...

[Naikat]

Hmm bro😔

[Anikroyale]

Not facing anything like that. The only issue I am facing is that the phone heats up when the camera app is open.

[Naikat]

Same bro kabhi kabhi hit hota hai vah Shayad software ke Optimisation ka problem hai

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AKMhatre]

error log? i think the user is complaining about frame drops and stuttering of slow mo videos. got to do with the processing of videos. how do we report that? am facing the same issue.