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02-13-2021 12:07 PM in
Galaxy M- Mark as New
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12-06-2021 12:09 PM in
Galaxy MDevice - Samsung Galaxy m31s
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My phone restarts sporadically and I've no clue why it's happening, been a year already since I've this phone and it starts to behave this way right after the warranty period expires. Has anyone got any solution for this? Tried safe mode and it did not restart yet, now back in normal mode and hoping to not see that malfunction again. Removed all those applications which I suspected were causing this. Do let me know if you guys come across any solution of this issue, please.
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12-21-2021 05:02 PM in
Galaxy MLooks like samsung m31s has major issue. My phone is also just one year old and getting restarted and unable to use. All services say motherboard is an issue and also specifically m31s has this problem. I trusted this brand very much but now this has become useless.
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02-26-2022 08:48 PM in
Galaxy Mno it doesn't work
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02-14-2021 05:44 AM in
Galaxy M- Mark as New
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10-24-2021 01:27 AM in
Galaxy MIt's not working I have tried all things reset and safe mode nothing working
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02-14-2021 05:44 AM in
Galaxy M- Mark as New
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02-15-2021 01:32 PM in
Galaxy M- Mark as New
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12-07-2021 12:43 PM in
Galaxy MStill restarting
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I've used almost all the possible things like disabling system webview, chrome, animations or like limiting CPU usage to 70%. Did cache partition from the bootloader. Nothing seems to work... Changing motherboard didn't help much either. It still restarts repeatedly and it's freakin' annoying. Samsung has to fix this or I'll have to sell it off and would neither suggest anyone nor ever buy their phones ever again in my life. ☠
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02-16-2021 09:11 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-20-2021 06:43 PM in
Galaxy M