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Active Level 1
I have been using this smartphone from 19 may in Bangladesh... But it has big issue in celuler Network. Is it possible to solve via OTA update in future? 
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Expert Level 1
Need to wait for the update as the earlier update failed.
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Active Level 1
ya...iam also facing same issue
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 1
It's already done but no problems solve..... thanks for suggestions.....
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Active Level 4
Ask your development team to fix and enable LTE+ in next ota update, only that will solve this issue.
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