Galaxy M31

[Pankaj123456789]

I have been using this smartphone from 19 may in Bangladesh... But it has big issue in celuler Network. Is it possible to solve via OTA update in future? 

[AMPK]

Need to wait for the update as the earlier update failed.

[aromal007]

ya...iam also facing same issue

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Pankaj123456789]

It's already done but no problems solve..... thanks for suggestions.....

[rex1111]

Ask your development team to fix and enable LTE+ in next ota update, only that will solve this issue.