Galaxy M31 stuck at 'Downloading...Do not turn off target'

[sagar_koushik]

Hi,

Yesterday night i got a security update for my Samsung M31, when i tried to install it on my device, my mobile goes in to Odin mode. I tried number of methods to recover my device from Odin mode like by pressing volume down+power button, third party softwares but none of them works for me. Please fix this issue asap.

Samsung M31 Odin mode

[Samsung_6Lu5rNX]

me too also what is solution about this 

[muthukkumaar]

i am also facing same problem

[Mukeshdepani]

Downloading.....do not turn off target....getting same page. But nothing I can do from last 5 hours. Please help

[Mukeshdepani]

I am able to do it guys.......I did

[Paresh07]

My M31 was broke because of the failed update from Samsung, I finally restored my mobile, here are the steps:


download Odin software.  URL : https://www.androidinfotech.com/download-odin-all-versions/

You will need version 3.14 only

download M31 firmware https://samfw.com/firmware/SM-M315F/INS/M315FXXU1ATB7(approx 4 gb)

 

Extract files from firmware, you will get 5 files, AP, BL , CP, CSC and Home_CSC

open Odin and connect your phone with pc, it will show you message of Added in left column.
in right column, browse AP, BL , CP and Home_CSC. (If you dont want your previous data, select CSC file or if you want to keep app and Data as previous, select HOME_CSC)

Then click on start, it will show you message of PASS, if everything works good.

Mobile should be 50% charged.

For any help contact me. Thanks

[sunilpachisia]

when not able to connect mobile to PC also or boot phone then where to connect 

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your concern and we apologies for the inconvenience caused to you. Please click on the below mentioned link for appropriate resolution:

https://r2.community.samsung.com/t5/Galaxy-M/M31-Software-Update-Issue/td-p/4055046

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sunilpachisia]

me too also facing similar problem and now not able to reset or boot phone.

i had some urgent concall which missed NOW