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04-10-2020 11:40 PM (Last edited 04-11-2020 12:41 AM ) in
Galaxy MMy Phone crashed after April-1 OTA update.
Only way to resolve the issue was to install official stock firmware.
Followed below steps for successful resolution of the problem:
1) Install Samsung USB Drivers and ODIN for Android 10 on your PC - v3.14.1 (Android 10 version) : https://www.dropbox.com/s/f6b08rsxk1tdxck/Odin3-v3.14.1.zip?dl=1
For details Refer URL : https://www.androidinfotech.com/download-odin-all-versions/
2) Download Galaxy M31 official stock ROM (Full speed download) : https://samfw.com/firmware/SM-M315F/INS/M315FXXU1ATB7
3) Refer these URLs for Stock ROM installation details :
https://www.androidinfotech.com/samsung-galaxy-m31-android-10-stock/ (Go to Manual Method section)
https://www.getdroidtips.com/how-to-enter-download-or-odin-mode-on-galaxy-m31/
Important Note: Select CSC file if you want to do a clean install or you can Select Home_CSC if you want to keep your apps and data.
New Update :
Just now installed the latest firmware with April-1 patch. Working fine.
Latest firmware can be downloaded from : https://samfrew.com/download/Galaxy__M31__/yu1l/INS/M315FXXU1ATD1/M315FODM1ATD1/
Took nearly 6 hours to download
Solved! Go to Solution.
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04-11-2020 09:11 AM in
Galaxy M- Mark as New
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04-11-2020 09:37 AM in
Galaxy MThanks @ferozukhan helped me too!!!
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04-11-2020 09:39 AM in
Galaxy MIs your app data and content safe ?? Or the phone is clean wiped ??
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04-11-2020 09:55 AM in
Galaxy Mapp data and contents are safe for me.
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04-11-2020 09:50 AM (Last edited 04-11-2020 09:54 AM ) in
Galaxy MThank You so much! Now my phone works fine. Thanks Again.
I used https://www.getdroidtips.com/flash-firmware-samsung-odin-downloader/ . This has the steps on how to operate odin.
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04-11-2020 12:00 PM in
Galaxy M@vgr99 hello. I have followed steps 1 and 2, but not sure how to proceed. I want all my data intact, so kindly tell me how to proceed, and when do we get the option to choose home_csc instead of just csc.
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04-11-2020 10:01 AM in
Galaxy MGreetings.
Can you kindly explain in a little bit more detail?
And kindly give the steps so that the data in the phone is not erased.
Thank you.
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04-11-2020 11:50 AM in
Galaxy MWhen do we get the option to choose HOME_CSC instead of CSC? I want to make sure to not lose all my data. Kindly reply asap @ferozukhan
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04-11-2020 02:19 PM in
Galaxy M- Mark as New
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04-11-2020 01:30 PM in
Galaxy MIt worked for me! thanks a lot! I installed the latest firmware as mentioned by you and selected HOME_CSC and it didn't erase my data.