With Airtel SIM, My galaxy M30s frequently goes into 2G network from 4G network and than again come to 4G network. This issues is everywhere, not only at poor coverage area. And I have already changed my SIM. Airtel does not have LTE only mode in network settings. Is anyone having similar issue? Has anyone found a solution?
Please be assured and to resolve "network problem" issue please follow below given steps:
1) Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon. Exit safe mode: Hold the power button and select restart on the device. 3) Reset the device: settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
With Airtel SIM, My galaxy M30s frequently goes into 2G network from 4G network and than again come to 4G network. This issues is everywhere, not only at poor coverage area. And I have already changed my SIM. Airtel does not have LTE only mode in network settings. Is anyone having similar issue ? Has anyone found a solution?
