Original topic:

Galaxy M30

(Topic created on: 01-25-2020 12:05 AM)
329 Views
abhiki
Active Level 1
Options
Galaxy M
After updating my phone software through Smart Switch app on my PC, it is no longer able to check for updates through phone. An error message is shown that my phone's operating system has been modified in an unauthorised way. I wonder whether the Samsung's very own Smart Switch app is unauthorised...!
6 Comments
YesImAk
Active Level 7
Galaxy M
your phone was rooted?
abhiki
Active Level 1
Galaxy M
no... i never tried that...
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BadBoyShreyas
Active Level 6
Galaxy M
go to service center they will reupdate the phone with factory setting and it will be authorized
Anonymous
Not applicable
Galaxy M
Ya you should give that a try
Samsung_Support3
Moderator
Moderator
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Galaxy M

Hi there,

 

We would request you to visit the Samsung service center as your device needs the physical inspection. For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

abhiki
Active Level 1
Galaxy M
But it is not possible for me as my phone's having too much of data stored in it and i dont want to set up my phone again as it is currently, if they suggest a software recovery. It will be a tiring process for me...
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