Active Level 1
After updating my phone software through Smart Switch app on my PC, it is no longer able to check for updates through phone. An error message is shown that my phone's operating system has been modified in an unauthorised way. I wonder whether the Samsung's very own Smart Switch app is unauthorised...!
6 Comments
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Active Level 6
your phone was rooted?
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Active Level 1
no... i never tried that...
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Active Level 6
go to service center they will reupdate the phone with factory setting and it will be authorized
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Active Level 6
Ya you should give that a try
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Hi there,

 

We would request you to visit the Samsung service center as your device needs the physical inspection. For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

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Active Level 1
But it is not possible for me as my phone's having too much of data stored in it and i dont want to set up my phone again as it is currently, if they suggest a software recovery. It will be a tiring process for me...
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