Original topic:

Galaxy M20

(Topic created on: 06-09-2020 01:46 PM)
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khushi2107
Beginner Level 2
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Galaxy M
M20 has very slow and many times it tells no match fingerprints 
4 Comments
khushi2107
Beginner Level 2
Galaxy M
how to solve it
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Andrex
Active Level 1
Galaxy M
The best method is not to buy more samsung.
Galaxy M
samsung lene se pahle sochna chahia tha....ye problem aam hai
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

1) The device may not recognize fingerprints that are affected by wrinkles, small or thin fingers.

 

2) To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.


Please visit this mentioned link to resolve your device hanging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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