Original topic:

Galaxy M20

(Topic created on: 09-09-2020 05:08 PM)
108 Views
m૨RUM0N
Active Level 5
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Galaxy M
changing mobile heating issue? 
7 Comments
veer
Expert Level 5
Galaxy M
when you charge remove your case cover
m૨RUM0N
Active Level 5
Galaxy M
okey...thanks
0 Likes
SrajTech
Expert Level 5
Galaxy M
check your case it may be too thick
switch off your phone for minimum 20 mins.
Raz_
Active Level 9
Galaxy M
Which part of the phone gets heated? if it's the top part then it's actually good news, because your CPU/GPU working hard to keep the device run smoothly, but if it's heating on the down part, then you have battery issues, which is not good.
m૨RUM0N
Active Level 5
Galaxy M
bro, top part heating.
0 Likes
Raz_
Active Level 9
Galaxy M
does it heats while charging or just in normal use?
Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support