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06-16-2020 05:35 PM in
Galaxy MHello, I have the same problem with my screen and it freezes and I have to lock and unlock to make things work.. lools like the problem started a few months ago after the last software upgrade. Please help me fix this issue. The phone becomes unusable after a minute of usage and i have to lock and unlock to use it for another minute.. tried all the steps mentioned here already but no use. Thanks Jyo
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06-16-2020 07:19 PM in
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06-16-2020 08:10 PM in
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06-16-2020 11:09 PM in
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06-17-2020 01:28 PM (Last edited 07-18-2020 08:39 PM ) in
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06-17-2020 03:15 PM in
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06-18-2020 07:33 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device hanging issue: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-15-2020 12:03 PM in
Galaxy MI've had the device since April 2019
I've been facing the screen hanging/unresponsive touch /flickering display/ lcd ribbons issue since almost 8 months now and these issues continue increasing with each update
ever since the android ten update the battery life and performance of the phone has also started dwindling
I hope samsung would take these issues under consideration and provide support
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07-15-2020 12:05 PM in
Galaxy M