Original topic:

Galaxy M01 long time to save video on sd card

(Topic created on: 05-29-2021 10:08 PM)
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AgentDarkFury
Active Level 4
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Galaxy M

A screen recording of this problem
 
 
After I've upgraded to Android 11, I've been facing this issue where the video we record would take so long to save on sd card
 Like in this scenario it took a minute for 30 second video and it will take significantly longer for longer videos
 There was the audio quality issue, and now this :(
 Before you say my sd card is slow, no it's not.
 It would work perfect before the update
Edit: this problem does not occur when recording in 720p 30fps.
It only occurs in 1080p 30fps
 
 
1 Comment
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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