Original topic:

GALAXY STORE APP NOT OPENING IN M30.

(Topic created on: 02-11-2020 02:30 PM)
116 Views
paul2611
Active Level 6
Options
Galaxy M
Galaxy store app not opening the page even in mobile network or wifi network pl mention if someone faced this problem in m30.

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6 Comments
Anonymous
Not applicable
Galaxy M
clear the data
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paul2611
Active Level 6
Galaxy M
no use
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PatilSateesh
Beginner Level 2
Galaxy M
I had same issues, clearing cache didn't work, however clearing data worked.
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paul2611
Active Level 6
Galaxy M
I have done no use.
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Galaxy M

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Check the proper internet connectivity in your device via settings>connection>mobile network>Network mode is set to LTE/3G. You can also check by wifi connection too.

>>Perform ‘Reset app preference’(Scroll down notification panel> Setting> Apps> Tap on 3 dots (Upper right corner)> Reset app )

>Open galaxy store app > tap on three dots > setting > about galaxy store app > update.

 >Go to Setting > Apps > tap on three dots > tap on show system apps > galaxy store app > Storage > Clear cache.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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VasudevSarvam
Active Level 6
Galaxy M
no use i have done all
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