ToolBoxBD
Active Level 1
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Galaxy M
#M31
Just 2 days ago I bought Galaxy M31 8gb/128gb
Today I found display colour something different like brightness reduced and increased yellow....
Though Eye comfort shield ans dark mode is off
9 Comments
Đr_Ştrangë
Expert Level 5
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Galaxy M
Visit service centre... u may get a replacement
SrajTech
Expert Level 1
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Galaxy M
Visit service center as soon as possible
Tell them problem occurred out of the box, they may replace it
venom
Expert Level 1
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Galaxy M
Try changing your display settings to vivid
ToolBoxBD
Active Level 1
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Galaxy M
I did but nothing change.. White doesn't look like real white... 😕Screenshot_20210619-085418_Samsung Members.jpg
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venom
Expert Level 1
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Galaxy M
This is completely normal dear...amoled displays cant produce pure whites..it only produces pure blacks...if this is what u referred to as a defect then u couldn't be more wrong..this is absolutely fine...no issues with it...lcd displays can produce pure whites but they can't produce pure blacks
ToolBoxBD
Active Level 1
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Galaxy M
Thats what I thought too
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ToolBoxBD
Active Level 1
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Galaxy M
As I'm a xiaomi user for 5 years its difficult to understand the good thing of amoled display 🙂
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cs-member13
Expert Level 1
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

ToolBoxBD
Active Level 1
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Galaxy M
Already done but no responses
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