Beginner Level 2
Unable to open front Camera in my samsung m30. Getting below error-screenshot attached "You cannot use more than one application that uses camera at the same time. Camera will close" I can see 2 additional system app - "Camera Test" and "Face" which has access to Camera and I cannot deny the permission as it is disabled. I suspect if these apps are already accessing the camera and thats why front camera is not working.
6 Comments
Perform reset apps preferences once

settings>applications>click 3 dots at top right corner>select reset apps preferences
or
check recently installed apps
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still not working
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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why you guys are replying same thing to all the similar posts. These steps were aplready applied but issue not fixed. Please come up with exact solution.
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Active Level 1
having the same problem with the same device
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Beginner Level 2
facing same problem
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