Original topic:

Frequent automatic restart

(Topic created on: 06-23-2022 10:37 AM)
641 Views
agaramudhalvan2211
Active Level 1
Options
Galaxy M
I am having samsung M31..and recently i have been facing frequent automatic restarts without my knowledge...do anyone has faced or facing this issue...if yes...tell me how to stop it...it is a frustrating....
12 Comments
Smnth
Active Level 2
Galaxy M
Exchange with iphone
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Sid_Karna
Expert Level 5
Galaxy M
What iPhone will you buy for 20k?
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Sid_Karna
Expert Level 5
Galaxy M
It's a motherboard failure that is common in Exynos 9611-based phones. Get the phone to a service center. They will ask you to pay 8k. Ask them to give a job sheet. Then mail it to the Samsung CEO mail address along with a full explanation of your issue. You will get it repaired at 2.5k or less, depending on your service center and the way you present your issue.
ALIFALATHEEF
Beginner Level 2
Galaxy M
Don't worry....
Mother board complaint.
Most of the users facing this problem.
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Galaxy M
Have you also faced this issue...
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ALIFALATHEEF
Beginner Level 2
Galaxy M
Yes
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Galaxy M
How much did it cost you?
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Galaxy M
All are formality only.
Don't waste time. Hurry exchange your phone.
My M31 is now dead.
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SrajTech
Expert Level 5
Galaxy M
https://r2.community.samsung.com/t5/Tech-Talk/Auto-Restart-Brand-solution/td-p/10333335
Follow the above steps in the post, if they deny, then ask for discount and be adamant that the update has damaged your phone, tell them you will file complaints in consumer forum
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