Original topic:

Frequent Restart Of M30S

(Topic created on: 11-28-2021 08:26 AM)
220 Views
pratzzz
Active Level 1
Options
Galaxy M
I have M30s which is frequently Restart even after Some Restart only Logo Display On Screen. Even After Rebooting Same Problem Occurs and i am unable to use the phone more than 2 Min. Service Centre Advice me to replace the Internal Part Which Cost is Approx 7K. Please Guide..if this is issue with all Samsung M30S then Samsung Team has to change the Part Free of Cost and Provide Solution. Pls Help.
8 Comments
shyakku
Beginner Level 2
Galaxy M
i am facing issue with m31s from yesterday. not able to use my phone. it seems many ppl are getting the issue. what to do now
0 Likes
railkingsingh
Active Level 3
Galaxy M
I think You have to reset it with Your Memory card and sim card, i think its was malware or be Virus.
0 Likes
BVikram
Active Level 9
Galaxy M
What is the part that cost 7k !. Only parts that demand such a high price tag is display or motherboard. After hearing lot of such issues port by many user, Samsung should start implementing some kind of fail safe protection to stop the mobile from entering into brick condition.
0 Likes
SrajTech
Expert Level 5
Galaxy M
https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed
Raise it on twitter
0 Likes
niceadi
Active Level 5
Galaxy M
Dont waste your 7k itna aur add kar k new mobile ajayega.
15000 ka mobile tha almost 50 % ka kon sa part h bhai?
Baki part ka kya jaise screen ,camera etc aise total karenge to 30 k aspas ka mobile ho gya.
Loot macha rakhi h.
1500 - 2000 ki baat ho to koi karwa bhi le.
Samsung ko iske bare me sochna chahiye.
cs-member13
Expert Level 4
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use genuine Samsung charger.

Note: We always recommend to use genuine Samsung charger for charging your device.
There are two methods to disable auto restart function

There are two methods to disable auto restart function
Method 1

Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
pratzzz
Active Level 1
Galaxy M
All Points mentioned above is already in disable mode..
0 Likes