Frame drop Issue on Slow Motion Video

[Skakati96]

I have been facing some issue with slow motion video. If i record a slow motion Video from my phone..too much farme drop observed while play it. This issue started from the last update One UI 4.1 with Android12. Kindly Help.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support