Original topic:

Focus shift issues in video

(Topic created on: 04-15-2021 10:59 AM)
67 Views
Anonymous
Not applicable
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Galaxy M
I tried to record a video in my phone and there is some weird focus issue while shooting.this looks very bad because the focus is shifting continuously.
is it because I am holding the phone against sunlight
This happened while I was using single take feature.

3 Comments
Anonymous
Not applicable
Galaxy M
M31
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Anonymous
Not applicable
Galaxy M
Tap on video recording screen and lock focus.
Please mark as solution through upper 3 dot