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03-14-2021 12:58 AM in
Galaxy M
I recently updated my Samsung galaxy M 51 with android 11 one ui core 3.1 software update.
These are the serious issues we are facing
1. Camera got worse after update, HDR not working at all. Pictures taken in bright or low light conditions come out very dark, pathetic dynamic range in both front and back camera. Phone gets heated even for minutes of use of camera.
2. Heating issues
3. Poor RAM management
4. Network strength of hotspot deteriorated.
5. Switching between home and apps screen is not smooth, very laggy, cannot switch instantly or multiple times.
So, please fix these bugs ASAP by providing a quick stable patch update.
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03-14-2021 01:20 AM in
Galaxy MStep Clear Cache Partition
step 1
Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
step 2
Press Volume up and power button (also press bixby button if present) at the same time .
step 3
Keep it pressed until samsung logo appears on your phone.
step 4
Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
step 5
After selecting Clear Cache Partition option,then click power button once.
step 6
Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone!
once try this and after done these than try you clear apk cache of camera & more apk where u facing problems.
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03-14-2021 01:29 AM in
Galaxy MA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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03-14-2021 01:30 AM in
Galaxy MTry these steps once and if not solved then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section
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03-14-2021 05:56 PM in
Galaxy M- Mark as New
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03-18-2021 07:48 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-19-2021 12:28 AM in
Galaxy MSamsung members app is not available on playstore for samsung m 51. Now how am i supposed to register concern for the issues samsung delivers??