Original topic:

First charging

(Topic created on: 05-10-2021 02:54 PM)
90 Views
Saiful10872
Active Level 1
Options
Galaxy M
Why is my phone not charging first? The phone has been in this condition for about two months now. Even after setting the first charging from Amy settings, it will not work, please give me a solution.
9 Comments
azimruppur
Active Level 4
Galaxy M
Maybe solve

Screenshot_20210509-232455_Device care.jpg

Screenshot_20210509-232450_Settings Suggestions.jpg

20210509_232520.jpg

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Saiful10872
Active Level 1
Galaxy M
Already try this settings,
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azimruppur
Active Level 4
Galaxy M
Visit nearest customer service center
Saiful10872
Active Level 1
Galaxy M
Ok, thanks
UzzuBhai
Active Level 7
Galaxy M
Which mobile is there with you
Saiful10872
Active Level 1
Galaxy M
Galaxy M31
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Eklavyaaa
Active Level 6
Galaxy M
Try using different charger and data cable sometimes damaged charger or charging cable creates such issue. If the problem persists visit service center they will help you
Saiful10872
Active Level 1
Galaxy M
Ok, Thanks.
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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