Ayush171
Active Level 3
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Galaxy M

I recovered a m30s phone by Samsung's find my mobile service.

But when I found it, I discovered that when I rang it remotely, the phone was ringing at the pre-installed 'homecoming' tune which I don't think helps even though ringing at high levels.

I tried it on my M21 and it is same here.

Please, can someone help me setting up a custom ringtone for find-my-mobile rings? 

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Itsdebby
Expert Level 5
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Galaxy M

How u recovered after being stolen or just tested at home ?

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Ayush171
Active Level 3
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Galaxy M

After being stolen..

It took me and my brother 3 hours..

Itsdebby
Expert Level 5
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Galaxy M

congratulation

Please suggest some tips so that we can learn from your experience

 

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Ayush171
Active Level 3
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Galaxy M

Just keep the findmymobile option ON in the settings and since samsung has mandated 2 factor authentification, keep your security codes accessible. 

 

Now try opening findmymobile.samsung.com and try out features like locking the phone, ringing it, using map (the map has 2 faces- try switching them) etc.

 

Try it yourself now so that you don't have to fiddle when the time comes. 😊

Itsdebby
Expert Level 5
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Galaxy M

yes one thing i want to know will it work when device is switched off as thieves are really very clever

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Ayush171
Active Level 3
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Galaxy M

See, the lock phone option doesn't allow the phone to be turned off either.

The worst you can imagine is that if someone takes out SIM card, the service won't work. The phone needs to be connected to a network (SIM internet or WiFi).

But if the theif connects it to any wifi, then you can find your phone.

 

If nothing works out, you can have your IMEI number on findmymobile.samsung.com and register an FIR.

 

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Itsdebby
Expert Level 5
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Galaxy M

as i checked there is no special custom ringtone option available brothers

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Ayush171
Active Level 3
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Galaxy M

Hmm I thought someone might know a trick or tip, whatever...

Where can I give feedback about this, so that samsung can think upon developing this feature? 

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Itsdebby
Expert Level 5
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Galaxy M

Itsdebby_2-1605097552496.png

 

 

you can send feedback to Samsung by using get help section

 

If my answer helped you can click on 3 dots and accept as solution