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05-24-2020 04:40 AM in
Galaxy MSame issue in my phone galaxy m21 it's taking around 10-11 hrs to full charging . I kept whole night but is charged only 59% .Even enabled in fast chargin mode .can u plz give me solutions
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05-24-2020 06:37 AM in
Galaxy M- Mark as New
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05-24-2020 07:01 AM in
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05-24-2020 09:30 AM in
Galaxy MIam facing the same problem in M30s
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05-27-2020 05:55 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve this issue kindly follow the given below steps:
1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .
2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-03-2020 04:11 PM in
Galaxy Mbut slow charging
I can do use other charging cables?
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04-23-2021 03:33 PM in
Galaxy M- Mark as New
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04-23-2021 03:35 PM in
Galaxy M