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01-30-2020 04:55 PM in
Galaxy M- Mark as New
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01-30-2020 04:57 PM in
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01-30-2020 05:03 PM in
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01-30-2020 05:07 PM (Last edited 01-30-2020 05:07 PM ) in
Galaxy MIt was not like this, Before it worked perfectly fine but I don't know what happened! Now it is not working.
I have visited service centre also, they had updated the software but the problem stays.
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01-30-2020 05:09 PM in
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01-30-2020 05:12 PM in
Galaxy Mcan you tell me what should I do next?
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01-30-2020 05:15 PM in
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01-30-2020 06:07 PM in
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01-31-2020 05:26 PM in
Galaxy MIf you're still facing the same issue, then please replicate the issue and do the following:
- Record it or take a screencast of the issue in action.
- Share dumpstate logs with the customer care
Here are steps to take dumpstate logs:
- Replicate the issue
- Dial *#9900# in calling app
- Choose "Run dumpstate/logcat"
- Click "copy to sdcard" when completed.
- Find [My File > Storage > Log folder]
- Compress the log folder and share with customer care or feedback section.
You can also check this link which explains the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...
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02-01-2020 10:33 AM in
Galaxy M