Facing Network issue

[rahulkumarrai]

Hii I've recently purchased m35 6 128 verient. Before February security update in my mobile I not faced Any network issue but after update I'm facing this types of issue. Is it normal..please guide me what I do ..

[Kunapatra]

Use mobile without hard cover/case try this I think this will fix ur problem

[Kunapatra]

Sometimes hard cover/case blocked the network band of the phone

[rahulkumarrai]

OK I'll try

[Kunapatra]

If it fix ur problem then pin this method as solution

[rahulkumarrai]

It's not working same as before 😥

[Kunapatra]

Ok then remove the cover and then restart the phone once and see if it fix then all ok otherwise contact to customer care or visit to nearby care

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support