Original topic:

Face Unlocking not working

(Topic created on: a month ago)
61 Views
ZeetBaral
Beginner Level 2
Options
Galaxy M
After restarting this mobile, the face unlocking works only a handful of times; after that, it throws up the message 'Something went wrong. Try again.' until the phone is restarted once more. How can this issue be tackled?

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5 Comments
armlinker4639
Active Level 10
Galaxy M
Try removing the Face ID in settings and then registering it again
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Arkaprava2007
Active Level 3
Galaxy M
Cleare face data and try it again. This happens some times due to some optimization issue of One UI.

It looks that it is One UI 6.1 . Am I correct?
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Harishhvr
Active Level 7
Galaxy M
After restart of the mobile the biometrics won't work for first unlocking. U can only unlock by password/pin, etc. After the first unlock, U can unlock ur device by biometrics.
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goodthings
Expert Level 5
Galaxy M
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
0 Likes