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11-06-2020 08:23 PM in
Galaxy Msamsung shame on you you ,cheat users as internet not properly working in new samsung M31S , send any patch, update , SERVICE IS IMPORTANT THEN PRODUCT, WE SHOULD BOYCOTT SAMSUNG, HOPE YOU LISTEN ,IMPROVE, SEND ME SOLUTIONS, regards Arun, arunsinghever111@gmail.com,Faridabad, India.
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11-06-2020 08:41 PM in
Galaxy M- Mark as New
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11-06-2020 09:43 PM in
Galaxy M- Mark as New
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11-07-2020 01:09 AM in
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11-19-2020 07:19 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you and to resolve network issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-30-2020 07:46 PM in
Galaxy MDear samsung I faced same issues in M30s. Though i changed my device no one in my home ready to take that device because this issues. Even the latest update not fixed it.