Original topic:

F62

(Topic created on: 05-21-2021 02:25 PM)
298 Views
DrAbhinavf62
Active Level 6
Options
Galaxy M
All f62 users write emails to 
servicehead.in@samsung.com and right all the problem like 
Low benchmark scores and low antutu scores 

Battery issue 

Heating issue with screen shots attached for proof. 
Just keep mailing every day same mail.

7 Comments
adityaf62
Active Level 8
Galaxy M
I think u said that day the customer care will revert you back in 24 hrs what happend what they said
0 Likes
DrAbhinavf62
Active Level 6
Galaxy M
They didn't call.... just got mail that they are working on it
0 Likes
adityaf62
Active Level 8
Galaxy M
As usual😂😂
0 Likes
DrAbhinavf62
Active Level 6
Galaxy M
I got call from samsung they said they will refund you for my case against f62 in court
adityaf62
Active Level 8
Galaxy M
Nice
animeshmodi
Expert Level 5
Galaxy M
Provide feedback to samsung developers via feedback section(ask questions section), they need a minimum no. Of feedback from individual users to add a premium feature. If already done write to ceo desk. Search google for samsung ceo email. Emailing ceo desk will help more, servicehead.in@samsung.com is lower than it
0 Likes
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes