F41

[MRajaram]

Touch screen problem, from past 1week. Started with full touch not responding. Now some portion of the screen is not working. Any help

[NITISH29]

Contact nearest samsung store.

[Itsdebby]

Visit your nearest service center

Ask for replacement if it's eligible

[MRajaram]

actually the nearest service center is 40 km bro. even i visited but i visited yesterday it is closed

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "display" issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[dp1577]

Dear Sir, 

Samsung customer support team,

My F41 mobile purchase on 7 November 2020, 

Today suddenly my mobile screen stopped working. Massage and call is coming, but there is nothing display on the mobile screen.

Please help.

Regards

D Prasad

[Vaishmaya]

last 3 hours my galaxy f 41 full touch not working and conect charger phone not responding