Error on Samsung members app

[Vineeth27]

Iam getting this type of error whick clicking something on samsung members app on samsung galaxy m52. I can't able to generate error reports also. How to solve this issue. Recently my samsung galaxy m52 is not working properly after the recent update. The device is overheating and draining so fast even during the screen off time. Please solve this issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support