Original topic:

Error Report M51

(Topic created on: 08-19-2021 12:19 AM)
227 Views
iamshahrushabh
Active Level 6
Options
Galaxy M
Today, I opened the Members app and got the popup that your device Auto Froze/ Restarted. Send the error report to Samsung.

Is this normal? I found it a bit odd.
4 Comments
Galaxy M
Samsung's memebrs app have some problems
It happening on most of devices

Devolopers will fix soon
0 Likes
Sourabhjais
Active Level 3
Galaxy M
Same thing happened with me yesterday with my m31s when i opened the app, And in really it was froze and restarted yesterday so i allowed it to send feedback.
0 Likes
Kaku234
Active Level 3
Galaxy M
Bro no it's not normal just go to the service centre quickly
I also ignored the problem and at the end my device was ruined beacuse the motherboard got **bleep** up that's why I am telling you to visit the service station and tell them that it restarts all the time and then they will change the motherboard under warranty period
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

0 Likes