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12-24-2019 06:43 PM in
Galaxy M- Mark as New
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12-24-2019 06:54 PM in
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12-24-2019 07:09 PM in
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12-24-2019 07:11 PM in
Galaxy MWiping the cache will NOT delete your apps or your data or your configuration. It will simply delete the temporary junk.
This can resolve MANY problems:
Black Screen of Death (BSoD)
Slow performance of apps
Lag in the User Interface
Apparently random errors and failures
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12-25-2019 08:36 PM in
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01-02-2020 01:13 PM in
Galaxy MHi there,
To resolve the issue please follow the troubleshooting steps provided in the given links:
For Battery Drainage:
http://www.samsung.com/in/support/skp/faq/1101689
>Charge the device in switch-off mode.
>Charge the device with the other original charger.
>If available in your device than Enable fast charging (Scroll down notification panel>Setting >Device maintenance>Battery>3 dots (upper right corner) >Advanced setting>Fast cable charging>Enable).
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->USB/Charger).
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members

