Dual whatsapp not sending photos in Samsung m30

[ganesh0503]

Dual whatsapp camera shot showing file format not supported 

[ARJUNB]

First and foremost take your back up of the dual whats app infact take both the backups. Then on the second one clear cache and clear data now open the dual whats app. Re-login everything will start working.

[akshaz]

Mine is m31 and in dual whats app not showing even contacts.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support