Dual aap data not showing in gallery or file manager

[tosifbelim]

I have samsung m42 and after update of android software dual app data not showing in gallary or file manager. App like watsapp and facebook

[Arjun0218]

Dual app messenger is just replica of original. So, what ever the data on dual messenger that ll not be stored on memory

[animeshmodi]

See notice section of samsung members app.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support