Original topic:

Display Flickering Problem In Samsungm11

(Topic created on: 11-26-2020 10:38 AM)
210 Views
mehraj1318
Active Level 1
Options
Galaxy M
My Samsungm11  Display Flicks 
0 Likes
9 Comments
Galaxy M
Hi, Meharaj I am CrazyBoy Samsung Moderator

Can you upload a footage of Display Flickering.
mehraj1318
Active Level 1
Galaxy M
It is little ...it doesn't comes in recording...But it is twinkling continuously and is irritating..
Galaxy M
Then Contact Nearby authorized Services Centre
Ehsank
Expert Level 5
Galaxy M
when you faced screen flickering? online videos, or downloaded videos or in other conditions?
mehraj1318
Active Level 1
Galaxy M
continuously
Ehsank
Expert Level 5
Galaxy M
continuously ok but at every screen or with specific apps only like during video streaming....?
mehraj1318
Active Level 1
Galaxy M
every screen
0 Likes
Ehsank
Expert Level 5
Galaxy M
please record with other phone and post here so that we can understand more
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "display" issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes