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05-18-2024 06:48 PM in
Galaxy M
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05-19-2024 11:13 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We appreciate you taking the time to share your comments and taking your valuable feedback regarding the feature. Both devices have different and specific features depending on the hardware and software. Although we are continuously working to make our products better and more efficient, our best endeavor is to provide an invincible experience at Samsung.
However, If you are facing any issues regarding your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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05-19-2024 12:30 PM in
Galaxy M