Original topic:

Disappointed with the gaming hub features.

(Topic created on: 05-18-2024 06:48 PM)
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HaRshapeace123
Active Level 2
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Galaxy M
I previously used Galaxy M30 and the feature I most liked in that device where I can mute the game audio alone without muting the media volume, I'm able to block the notification, gesture, auto brightness everything during gameplay and even had recording options. 
 But In my new phone Galaxy M55 they removed everything they have nothing. I requested those features and said these features will not be available in JDM device's. Seriously disappointed.

2 Comments
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your comments and taking your valuable feedback regarding the feature. Both devices have different and specific features depending on the hardware and software. Although we are continuously working to make our products better and more efficient, our best endeavor is to provide an invincible experience at Samsung.

However, If you are facing any issues regarding your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Galaxy M
This is not about the error report, A feature request.