Original topic:

Disappointed to be a Samsung Member. I must have better buy any chinese phone.

(Topic created on: 09-13-2020 11:12 AM)
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Saddamshaikh
Active Level 3
Options
Galaxy M
Talking about Samusung Galaxy M31..
1. Hanging issue 2. Camera is 64MP but any basic 12MP camera is better than this 3. When I click pictures in camera..it takes about 5seconds to load the picture 4. Battery problem.. Device charges way too slower.. About 11hrs to charge it completely that from (10% to 100%)
All these issues in just 3 months...!
23 Comments
Saddamshaikh
Active Level 3
Galaxy M
12hrs and 34mins.. that too when my device was 16% charged
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DNm31
Active Level 3
Galaxy M
bro something is wrong. i see your device is taking too much. report it to service centre, charging whole day is indigestable. This is beyond expectation from samsung. how old is your phone, i am afraid i don't encounter the same, i am just 4 months old. and its taking 3-4 hrs from 0 to full. Don't know if factory reset works for you, Contact official bro
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Saddamshaikh
Active Level 3
Galaxy M
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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