I bought my phone recently from amazon. But as the day passes its touch gets worse and worse. The phone becomes completely unresponsive more often. Specifically i have noticed that when the phone heats up or when i use it outside like in the daytime under sunlight etc. This kind of problem was unexpected from samsung and its becoming more irritating day by day. Does anyone has any solution to this?
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
